Key Account Manager


Key Account Manager opportunity with a high-growth HealthTech scale-up.

Our client is on a mission to improve the lives of both healthcare professionals and patients with their marketing leading digital products. This role will play a vital role by fostering long-term relationships with key accounts to ensure retention and revenue growth.

This role would be well suited to someone within a software or tech business with experience working on strategic and critical accounts with the NHS in the secondary care sector.

Main Responsibilities

  • Ensuring retention and revenue growth of key accounts
  • Resolving all account related inquiries swiftly and efficiently
  • Continuous review needs of all assigned accounts making sure that they are met
  • Establishing strong long-term relationships with all customers to best understand their needs and ensure retention
  • Working closely with sales and customer success to ensure revenue goals are being achieved and creating ways to improve customer satisfaction
  • Ultimately accountable for delivery of software implementation ensuring the process is smooth and customers understand how it will help them
  • Monitor and report account performance as to identify areas of improvement and points of success

Skills & Experience

  • 5+ years experience in account based roles within the NHS environment
  • Proven track record of customer retention and revenue growth
  • Confident working with c-suite level executives and other senior stakeholders
  • Able to understand technical products
  • Strategically minded with the ability to propose innovative solutions and ideas to support business growth
  • Ability to work well under pressure and swiftly resolve issues when they arise

On offer:

  • £80-90k + Commission
  • The opportunity to work for a market leader with exciting products
  • Private healthcare and pension scheme
  • 25 days holiday
  • Investment in your professional development

Apply for this position

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