Customer Success Manager

Bio

• I am a results-driven sales professional with a decade of experience, well-versed in client engagement and strategic partnerships.
• Proficient in Excel, Salesforce, and more, I've excelled in managing client life cycles, devising impactful strategies, and delivering engaging training. 
• My background spans industries such as E-commerce and Oil & Gas, enabling me to drive growth through innovative technologies. 
• Fluent in English, French, and proficient in Arabic. 
• In my most recent role as a Senior Customer Success Manager in FinTech, I managed enterprise accounts in the housing sector, fostering seamless onboarding experiences and proactively driving revenue growth. 
• I've also played a pivotal role at a major Marketplace business, expanding portfolios, exceeding revenue targets, and building lasting client relationships. 
• From the beginning of my career when I secured new oil and gas clients and represented my employer at global events, to my success within the Marketplace business, I consistently deliver exceptional results.

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