Global Customer Support Manager
My ideal position would be in an early-stage startup where I can use my experience to help the business grow and scale quickly.
- Developed key processes in early start-up including customer onboarding, project management, customer success and CRM applications.
- Managed and developed relationships with key strategic partners to enable accelerated growth.
- Hired and developed a team of 12 onboarding and support specialists.
- Key hand in a company's growth through to acquisition contributed in all areas including HR, logistics, product development, sales, customer retention and research and innovation.
- Acknowledged at C-Suite level for being a problem solver through resilience and key point of contact for complex technology issues.