Commercial
Customer Success Manager
Details
Salary:
£32k
Job type:
Permanent
Notice:
1 Month
Ref number:
7109
Seeking a vibrant startup/scaleup environment where I can merge my expertise in product and customer relations with a hunger for continuous learning. As a Customer Success Manager in an HR tech scaleup, I've gathered skills in driving growth and fostering positivity. Eager to join a team where I can both learn and contribute, amplifying success together.
- Proactive Account Management: Identified and addressed client needs before they arise, ensuring exceptional satisfaction and retention rates.
- Product Expertise: Possessed a deep understanding of our HR tech solutions, enabling effective communication and support to clients in maximizing product utilization.
- Cross-Functional Collaboration: Skilled in collaborating with sales, marketing, and product teams to align strategies and deliver seamless customer experiences.
- Data-Driven Decision Making: Utilized analytics and metrics to track customer success, identified areas for improvement, and drive strategic initiatives for product enhancement.
- Effective Communication: Demonstrated strong interpersonal and communication skills, facilitating clear and transparent dialogue with clients to foster trust and loyalty.
Thanks for your request, we'll be in touch within 24hrs
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