Customer Success Manager
Seeking a client-facing role within the tech or SaaS domain, I aim to leverage my skills to drive customer success and contribute to growth.
- I am a results-driven sales professional with a decade of experience, well-versed in client engagement and strategic partnerships.
- Proficient in Excel, Salesforce, and more, I've excelled in managing client life cycles, devising impactful strategies, and delivering engaging training.
- My background spans industries such as E-commerce and Oil & Gas, enabling me to drive growth through innovative technologies.
- Fluent in English, French, and proficient in Arabic.
- In my most recent role as a Senior Customer Success Manager in FinTech, I managed enterprise accounts in the housing sector, fostering seamless onboarding experiences and proactively driving revenue growth.
- I've also played a pivotal role at a major Marketplace business, expanding portfolios, exceeding revenue targets, and building lasting client relationships.
- From the beginning of my career when I secured new oil and gas clients and represented my employer at global events, to my success within the Marketplace business, I consistently deliver exceptional results.